Important notice
The only official Salty Paws website is saltypaws.pt. We are not associated with saltypawspetsitting.com. Before sharing personal details or sending payment, always verify through contact@saltypaws.pt, WhatsApp +351 910 544 380, or the official links on this site.
Legal
Privacy Policy
This policy explains what information Salty Paws Pet Sitting Ericeira collects through this website, booking requests, contact forms, email, WhatsApp, and related communications.
Updated: 2026-06-21
Who we are
Salty Paws Pet Sitting Ericeira provides in-home dog daycare, dog walking, overnight boarding, and pet sitting services in Ericeira, Mafra, and nearby areas in Portugal.
For privacy questions, contact us at contact@saltypaws.pt.
Information we collect
- Contact details such as your name, email address, phone number, and preferred reply channel.
- Care request details such as service type, dates, number of dogs, dog routines, temperament notes, health or medication information you choose to share, and assessment notes.
- Messages sent through our website forms, WhatsApp, email, social platforms, or Google Business Profile.
- Basic technical information such as device, browser, approximate location, referring pages, and site usage data where analytics or security tools are active.
How we use information
- To reply to inquiries, assess availability, and arrange the 24-hour assessment before dog care.
- To provide safe, suitable dog care and maintain necessary care records.
- To send booking updates, care updates, practical service information, and replies to your messages.
- To manage newsletter subscriptions when you opt in.
- To improve the website, prevent spam or abuse, and meet legal or tax obligations.
Legal bases
We process personal data when it is needed to respond to your request, prepare or perform a service agreement, comply with legal obligations, protect legitimate business and safety interests, or where you have given consent, such as for newsletter emails.
Sharing information
We do not sell personal information. We may share limited information with service providers that help run the website, process form submissions, send email, host data, manage analytics, or communicate with you. These providers should only use the information as needed to provide their services.
We may also share information if required by law, to protect safety, or to resolve a dispute connected with services.
Retention
We keep inquiry and service records only for as long as reasonably needed for bookings, customer support, safety, accounting, legal obligations, and legitimate business records. Newsletter data is kept until you unsubscribe or ask us to remove it.
Your rights
Depending on your location and applicable law, including GDPR, you may request access, correction, deletion, restriction, portability, or objection to certain processing. You may also withdraw consent where processing is based on consent.
To make a request, email contact@saltypaws.pt. You also have the right to contact the Portuguese data protection authority, CNPD.
Children
This website and our services are intended for adults arranging pet care. We do not knowingly collect personal information from children.
Changes
We may update this policy as the website, services, or legal requirements change. The latest version will be posted on this page.